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Questions, feedback, or just need some help? We respond to every message within 2 business days.

✉️
General inquiries
Questions about Autica, your account, or anything else
info@autica.io →
🔒
Privacy & data
Data requests, account deletion, or privacy concerns
info@autica.io →
🐛
Report a bug
Something broken in the app? Tell us and we'll fix it fast
info@autica.io →
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Partnerships
Clinics, researchers, or organizations interested in working with us
info@autica.io →
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Common questions

Quick answers

Go to Settings → Privacy → Delete account in the app. Your profile and child data will be permanently deleted within 30 days. You can also email info@autica.io to request deletion.
On the login screen, tap Forgot password and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
Yes — Autica is free to get started. Core features including guidance, the tracker, and Circles are free. We may offer premium features in the future, but we'll always keep a meaningful free tier.
Yes. Go to Settings → Privacy → Download my data to export everything in a portable format. Your data belongs to you and is always available for export.
Absolutely. Your tracker entries, journal notes, and child profile data are private to your account only. They are never shared with other users, sold to third parties, or used for advertising. See our Privacy Policy for full details.