Technical reference

Data Practices

A detailed breakdown of every category of data Autica collects, how long we keep it, who can access it, and the providers we work with.

Last updated: April 2025  ·  Companion to the Privacy Policy
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We never sell data
Your data is not a product. No advertising, no data brokers.
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Encrypted throughout
TLS in transit, encrypted at rest on Google Cloud.
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Delete any time
Full account and data deletion within 30 days, on request.
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Data categories collected

CategoryExamplesRequired?Retention
Account identityName, email, hashed passwordRequiredDuration of account
Child profileFirst name/nickname, age, diagnosis stage, focus areasOptionalDuration of account
Tracker & journalBehavior logs, milestones, mood logs, free-text notesOptionalDuration of account
Community contentPosts, comments, reactions in CirclesOptionalUntil deleted or account closure
Usage analyticsFeature interactions, session durations, screen viewsAnonymized24 months
DiagnosticsCrash reports, error logs, performance tracesAnonymized90 days
Device & networkOS version, device model, IP addressAutomatic30 days
Note on free-text fields: Notes and journal entries are stored encrypted and never used to train models or shared with third parties. They are readable only by you.
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Sub-processors & third parties

Autica works with a small, carefully chosen set of service providers. Each is contractually prohibited from using your data for their own purposes.

Google Firebase
Database (Firestore), authentication, cloud functions
Infrastructure
Google Cloud
Hosting and server infrastructure (US region)
Infrastructure
Firebase Analytics
Anonymized in-app usage analytics
Analytics
Firebase Cloud Messaging
Push notifications (device tokens only)
Notifications
Crashlytics
Crash reporting and error diagnostics
Diagnostics
Stripe
Payment processing for paid plans, if applicable
Payments
Data location: All data is stored in US-based data centers on Google Cloud infrastructure.
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Children's data — special protections

Because Autica handles information about children with autism, we apply heightened protections to child profile data beyond what's legally required.

Data typeProtection applied
Child name fieldsNickname-only encouraged; full legal name never required
Diagnosis informationStored encrypted; never shared with advertisers or data brokers
Milestone / tracker dataVisible only to the account holder; never sold externally
Anonymized benchmarkingFuture feature — will use k-anonymity (minimum group size 50+) before any aggregate is shown
Community referencesParents choose what to share; no requirement to identify a child
COPPA compliance: Autica is not directed at children under 13. If a child's data is submitted without parental consent, we will delete it on request. Contact info@autica.io.
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Security controls

ControlImplementation
Encryption in transitTLS for all API and web traffic
Encryption at restHandled by Google Cloud / Firebase default encryption
Password storageManaged by Firebase Authentication using one-way hashing; we cannot read your password
Access controlsAccess to user data limited to authorized team members
Firestore security rulesUsers can only read and write their own documents; enforced server-side
Auth tokensFirebase tokens are short-lived and rotated on password change
Incident responseBreach notification without unreasonable delay, per applicable state law
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Exercising your rights

RightHow to exerciseResponse time
Access / exportSettings → Privacy → Download my dataImmediate
CorrectionEdit directly in Settings or ProfileImmediate
DeletionSettings → Privacy → Delete account, or email us30 days
Opt out of analyticsSettings → Privacy → Analytics opt-outImmediate
Marketing opt-outUnsubscribe link in any email, or Settings → NotificationsImmediate
CCPA opt-out of saleNot applicable — we do not sell data

California residents may also contact the California Privacy Protection Agency. For all users, the fastest path to resolving a concern is to contact us directly at info@autica.io.

Questions about this document?

Our team handles all data-related requests and responds within 2 business days.

Email info@autica.io Read Privacy Policy →